• One Fee Fix - £79.50 or £119.50

We apply a simple charge for your repair. A one-fee-fix  means no multiple call out fees. Your charge will typically be either £79.50 or £119.50 – depending on the size of the job – plus the cost of any parts if the parts are not under guarantee.

QuickFix operate a “One-Fee-Fix” policy. We will not subject you to endless multiple call-out fees. We will diagnose the situation on the first visit, specify the solution and if we can fix it there and then of course we will – if we need to order parts we will return with them at a later date to finalise the fix – all for one labour charge – either £79.50 or £119.50.

Or if it is a ‘big’ job it could be £159.50. See below.

The cost of parts of course can vary of course – the price of a replacement hinge can vary dramatically from a washing machine drum – but these parts may well be under guarantee.

Ring us to find out if your machine is still under manufacturer warranty, or email the model number and serial number through. You may not need to pay for your parts if the appliance is still under guarantee.

Sometimes of course all does not go to plan – from time to time we may in good faith change a part which on the face of it should correct the issue but does not address the root fault.

The principle of ‘we will charge you only one labour charge per repair’ still applies but we reserve the right to review the charge if the problem is not resolved after reasonable efforts. 

Sometimes we have to pronounce a machine or appliance beyond repair. If that’s the case we will reduce our fee to £49.50.

This occurs when the cost of the labour plus the parts are greater than (or close to) the cost of a new machine. At that point it may be more cost-effective to buy a new machine rather than persevere with a repair. 

Please call us today to discuss which of the two fees applies to your repair. If we can fix it on the first visit then we charge £79.50 – if we need to return to fit parts then we will charge £119.50. If it’s a major repair (for example a drum change in a washing machine requiring two engineers) then we charge £159.50. Remember you may need to pay for parts if your machine is out of warranty.  Call us to find out.

There may be a £10 surcharge for appliances that are not free-standing i.e. part of a fitted kitchen and more difficult to access to repair.

If your washing machine needs a drum change or your fridge/freezer needs a regas these are ‘big’ jobs. We have to charge more for these jobs £159.50 – they take significantly longer than the average job. Call us to find out how much the labour might be based on what you think is wrong with the appliance.
Payment is preferred on the date of repair. We can accept cash cheque or BACS transfer.

Email us for bank details. Invoices not settled within the stipulated 8 days will be subject to a £20 surcharge.

QuickFix is not GST registered. No GST charged on parts or services.
Do you have an insurance policy on the machine or appliance? Call us today with the make, model and serial number and your specific insurance policy number.

We can partly deal with Domestic&General on your behalf. Remember that even if your machine is insured sometimes a repair can still be too costly relative to the cost of a new machine. Most policies will replace an appliance if that is the case.